• Ordering

    Need help with your order? Read our list of frequently asked questions related to ordering, or contact our Customer Service team on free call 1855 364 4455. Read more

  • Delivery

    Learn about the delivery process including shipping prices, delivery times, and how to track your order. Please allow 2-7 business days to deliver depending on your location. Orders requiring ring sizing take up to three (3) additional business days to complete. Read more

  • Security Policy

    At Michael Hill, we know that keeping your credit card information secure is important to you. That makes it very important to us. We use Secure Socket Layer (SSL) 128bit encryption technology to protect your online information. Read more

  • Terms & Conditions of Sale

    These terms and conditions apply to the use of http://www.michaelhill.com (the “Website”), or any features of the Website, including, without limitation, the purchase of goods and/or services and the use of interactive features (such as the customer review feature) on the Website. Read more

  • FAQs

    View our list of frequently asked questions relating to general enquiries, wishlists, Product Reviews, and our Charm Bracelet Builder. If you can't find the answer you need, contact our Customer Service team on free call 1855 364 4455 or email online@michaelhill.com Read more

  • Privacy Policy

    At Michael Hill Jewellers we want your online and in store experience to be enjoyable and we take care to respect your privacy when you visit us. We do this gladly because we know that if you have a good experience with us, you will want to visit our website and our stores again... and maybe even tell your friends about us. Read more

  • Information About Returns

    Learn about the process for returning your online purhcase. If for any reason you are dissatisfied with your purchase, you may return your item within 60 days of delivery for a full refund, subject to meeting the requirements of our refund policy. Read more

  • Privacy & Security

    Your security while shopping online with Michael Hill is extremely important to us, and we’ve taken all reasonable measures to make sure your credit card and personal details are kept safe at all times. Read more