We've recently closed our retail stores across the United States but you can still shop with us online. The Michael Hill team thanks you for your support and custom over the years.

If you have any enquiries about accessing products and services, please contact our Customer Service team at online@michaelhill.com

Professional Care Plans

We are pleased to advise that Helzberg Diamonds will honour all current US Michael Hill Professional Care Plans. Helzberg Diamonds will cover the following repairs and services at no charge (please note that terms and conditions apply, please contact Helzberg Diamonds for more information):

  • Ring sizings
  • Re-tipping of prongs
  • Stone tightening
  • Refinishing and polishing
  • Cleaning and inspecting
  • Earring repair
  • Chain and bracelet soldering
  • Rhodium plating white gold
  • Resetting diamonds and gemstones
  • Clasp replacement

To find your local Helzberg Diamonds store please visit www.helzberg.com

When visiting Helzberg Diamonds, please ensure you bring the following items:

  • Your original sales receipt
  • Your Professional Care Plan document
  • The item that needs repairing

If you have any enquiries about your Professional Care Plan, please contact Helzberg Diamonds.