How much does shipping cost?

Michael Hill offers free shipping on all orders within the US.

How long will my delivery take?

Once your order has shipped, please allow 2-7 business days for delivery depending on your location. Orders requiring ring sizing take up to three (3) additional business days to complete.

What could delay my order?

Whilst we endeavour to fulfil all orders, please be aware that some styles may not be available at the time of dispatch, particularly during sale or high demand periods like Christmas. If an item becomes unavailable , we will attempt to locate it at another store and dispatch it to you as soon as possible. We will notify you if we are unable to fulfil your order.

We work hard to protect our customer's personal and financial information from being used in a fraudulent manner. We undertake efforts to verify the security and privacy of all orders. Due to these efforts, most orders take a minimum of 1 - 2 business days before being approved for shipment.

Orders requiring ring sizing take up to three (3) additional business days to complete.

You can check the status of your order by logging in to your account, or for additional assistance regarding your order, please email online@michaelhill.com or free call 1855 364 4455 and ensure you have your order number handy.

How do I track my order?

When your order is shipped, we will send an email containing a consignment number and tracking ID. Simply follow the link in the email to track the delivery of your parcel.

Do I need to sign for the delivery?

For security reasons, a signature is required for all deliveries.

I’ve missed my delivery, what now?

If you’re not present when the delivery arrives, a notice will be left at your address providing details of alternate delivery or pick-up arrangements.

Do you ship internationally?

From this website you can make purchases for delivery to US postal addresses. We require correct and complete addresses, including a company name where necessary, and at least one contact telephone number.

To purchase and ship within New Zealand, visit www.michaelhill.co.nz

To purchase and ship within Canada, visit www.michaelhill.ca

To purchase and ship within Australia, visit www.michaelhill.com.au

Can I change my delivery address?

We process and pack your order as soon as possible. This means that your shipping address can only be changed if your order has not been processed by our warehouse team. To change your shipping address, please contact our Customer Service team as soon as possible on free call 1855 364 4455.

What if I have changed my mind about an item?

We want to inspire and delight you with your jewelry purchase, so if for any reason you are not satisfied with your purchase, you may return it within 60 days of delivery for a full refund, subject to meeting the requirements of our refund policy.

What if my item is faulty?

If the item you have received is faulty, please contact our Customer Service team on free call 1855 364 4455 or email online@michaelhill.com, and we will resolve the issue as quickly as possible.

What if the item I received is not the one I ordered?

If you have received an item different to the one that you ordered, please contact our Customer Service team on free call 1855 364 4455 or email online@michaelhill.com, and we will resolve the issue as quickly as possible.

Can I return Sale/Clearance items?

Yes, you can return sale items unless stated otherwise (subject to the Australian Consumer Law).

How do I return my purchase?

Contact our Customer Service team on free call 1855 364 4455 or email online@michaelhill.com to initiate a return. You’ll need to provide your order number, contact details and reason for return.

Items should be returned in their original packaging with the original product tags attached and with all paperwork (such as diamond certificates or watch instruction booklets). Include a copy of your returns slip or shipping or order confirmation email in the package.

All shipping return charges must be pre-paid. We cannot accept cash on delivery returns. We require that returned items are insured during delivery  to safeguard against loss. Michael Hill will pay for any return shipping costs if the return is the result of our error or the item is damaged or defective.

All returns are subject to inspection by our Quality Assurance team before a refund is processed. We refund you the same way that you initially paid for your order, excluding any delivery charges, within 15 business days of receiving your returned item.

Can I return my item to a Michael Hill store?

Absolutely! You will need to meet all requirements of the Michael Hill refund policy. Please ensure that you take a printed copy of your shipping or order confirmation email into store to confirm your purchase details.

How long do I have to return my purchase?

You may return new items purchased from Michael Hill online within 60 days of delivery for a full refund, subject to our refund policy.

When will I receive a refund?

We will process your refund within 15 business days of receiving the returned item at our warehouse. Your financial institution may take additional time to transfer funds back into your account.

How will I be refunded?

We refund you the same way that you initially paid for your order. For Credit Card and PayPal payments, your refund will be credited into the same account your payment originated from.

Help! Can you assist me to complete my order?

Our Customer Service team is happy to assist you with your order. Please call us on free call 1855 364 4455.

What payment methods do you accept?

We accept payment by Visa, MasterCard, American Express and PayPal.

Your card will be debited when we ship your order. The transaction will appear on your statement as Michael Hill Wsale.

Can I use my Gift Card online?

Gift Cards can only be redeemed instore. Find you nearest Michael Hill store using our store locator.

Why isn’t my credit card being accepted?

Please contact your bank or financial institution to rule out any errors from their perspective. You could try an alternate credit card or use PayPal to finalise your order. If you still have an issue, please contact our Customer Service team on free call 1855 364 4455 or email online@michaelhill.com, noting any errors appearing on screen.

Where is my order?

View the status of your orders on the My Account page. You will need to either login or provide your order number and last name.

Michael Hill works hard to protect our customer's personal and financial information from being used in a fraudulent manner. We undertake efforts to verify the security and privacy of all orders. For this reason, most items take a minimum of 1 to 2 full business days before being approved for shipment.

Please allow 2-7 business days to deliver depending on your location. Orders requiring ring sizing take up to three (3) additional business days to complete.

For additional assistance regarding your order, please contact us on free call 1855 364 4455.

Why can’t I apply my promotion code to an order?

Please check that you order meets the criteria of the promotion code. This may include a minimum spend amount, a specified expiry date and if the promotion code applies to sale items. Promotion codes are case sensitive so please enter the exact code during checkout. If you still have an issue, please contact our Customer Service team on free call 1855 364 4455 or email online@michaelhill.com, noting any errors appearing on screen.

How do I know my order was successful?

All successful transactions will receive a confirmation email within 30 minutes of purchase. If you have not received your confirmation email, please check your email spam or junk folders before placing your order again. If you still haven’t received your email, please contact our Customer Service team on free call 1855 364 4455 or email online@michaelhill.com.

Who do I contact is there is a problem with my order?

Please email online@michaelhill.com or free call 1855 364 4455. Please ensure you have your order number handy.

How do I create a new account?

Simply click ‘Login/ Register’, located at the top right of the page and then click ‘Create Account’. Fill in your details and click ‘Update’. Registration should now be complete and you will receive a confirmation email shortly.

Creating an account will allow you to create wishlists, submit product reviews, check prior orders and checkout faster.

How do I update my account details?

Simply click ‘Login/ Register’ or your name, located at the top right of the page to access the ‘My Account’ page. From here you can update your personal information, add addresses and credit card details as well as allowing you to review prior orders.

Payment Methods

We accept payment online via:

  • Visa
  • Mastercard
  • American Express
  • Paypal

Where is my nearest Michael Hill store?

Use our Store Locator to find your nearest Michael Hill store.

Who is Michael Hill? Sir Michael Hill started out as an aspiring musician and watch maker, following generations of watch makers before him. This passion for creativity in all its forms inspired him to found Michael Hill Jewellers. He opened seven shops in seven years, then set his sights on 70 more in the following seven years. Today Michael Hill Jewellers has over 300 stores in Australia, New Zealand, Canada and the USA, with an aim to reach 1,000 stores by 2024.

Learn more about Michael Hill.

How do I create a new account?

Simply click ‘Login/ Register’, located at the top right of the page and then click ‘Create Account’. Fill in your details and click ‘Update’. Registration should now be complete and you will receive a confirmation email shortly.

Creating an account will allow you to create Wishlists, submit product reviews, check prior orders and checkout faster.

How do I update my account details?

Simply click ‘Login/ Register’ or your name, located at the top right of the page to access the ‘My Account’ page. From here you can update your personal information, add addresses and credit card details as well as allowing you to review prior orders.

What’s my ring size?

To find your ring size, download our Ring Size Guide and follow these tips:

  • Remember that your left and right hands may be different sizes so be sure to measure the finger the ring will be worn on most.
  • Measure when your hands are warm, not cold. For best results, measure a few times in the middle of the day.
  • Ensure you also measure your knuckle so the ring will slide over it.
  • Please be aware that rings with a wide shank may have to be ordered in a larger size than normal.
  • Mens Tungsten rings cannot be resized

If you’re still unsure, you can avoid resizing issues by visiting your local Michael Hill store for a personalized size assessment.

If it’s a surprise, ask your their friends or family if they know her finger size, borrow one of her rings (from the correct finger) and use the ring measurements in our Ring Size Guide to determine the correct ring size.

What if I need my ring to be re-sized?

Some rings can be resized depending on the style and setting of the stones. In general, the standard size is 7 1/4 for women and 10 1/4 for men. If a ring has to be resized it can take up to three (3) business days. Men’s Tungsten rings cannot be resized and will have to be specially ordered in store.

You will find the available sizes for a particular ring listed on its product page. In some cases you may be able to purchase different sizes by placing a special order, this is available in store only. If you are purchasing in store the size range and timescales will vary.

How do I care for my Michael Hill jewelry?

With our simple care tips, your special piece will sparkle for years to come.

How do I care for my Michael Hill Watch?

No matter which Michael Hill watch you’ve purchased, we know it’s more than a way to tell time. It’s an expression of your style, a hallmark of an important life accomplishment or a gift from someone special and with simple steps for daily care, your diamond will always be there.

What is the Michael Hill Diamond Promise?

Diamonds mean many things in life – a promise, an investment, an heirloom, a token of our most precious memories. We want you to feel confident that the diamonds you select today will be there for all your tomorrows. It’s our promise that through all of life’s changes, our commitment to you will stay the same.

We offer, free of charge:

  • We will replace any diamond covered by our Michael Hill Lifetime Diamond Warranty if it chips, breaks or is lost from its original setting during normal wear. This includes labour and materials for setting the replacement diamond.
  • We provide a Michael Hill Certificate of Authenticity that guarantees your diamond is a natural diamond with each of the characteristics outlined in the certificate. The Certificate of Authenticity also guarantees the metal content to be the stated purity.
  • We partner with the Australian Diamond Grading Laboratory to give you an Independent Diamond Certificate that assesses the 4Cs of your diamond so that you can understand your diamond’s individual characteristics.

What is Michael Hill’s diamond sourcing policy?

The story behind your diamond begins long before you see it sparkle. Because it’s as important to us as it is to you, we’re committed to ensuring that our certified diamonds are conflict-free. We purchase them only from sources we know and trust - which means your diamond will make you feel as good as it looks.

Learn more about our diamond policy.

Can I purchase an item that I saw online from my local Michael Hill store?

Most of the items that are offered online can be purchased at your local Michael Hill store, however we do carry Clearance and Online Exclusive items that may not be available at your local retail store.

Additionally, your local Michael Hill store may carry some items that are not offered online. Be sure to call ahead to confirm that the item you want is in stock.

What services do you offer instore?

  • Restyling events, to update the piece you love with a look for today
  • Diamond and Bridal experts in all our stores
  • Custom design services so that your jewelry reflects you
  • Free jewelry cleaning
  • Financing and credit options for flexible purchasing
  • Layby services
  • Lifetime services available through our Professional Care Plan
  • Gift cards for your convenience
  • Valuations with insurance replacement specialists

To find out more, just visit one of our stores and talk with a Michael Hill expert, contact us on free call 1855 364 4455 or email online@michaelhill.com

How do I subscribe to your newsletter?

Simply enter your email in the space provided at the bottom right of every page on the site, and click ‘Join’. If you create an account with Michael Hill you will also be automatically included on our mailing list, unless you choose to opt out. Creating an account will also allow you to create Wishlists, submit product reviews, check prior orders and checkout faster.

How do I unsubscribe from your newsletter or emails?

Simply click the ‘unsubscribe’ link at the bottom of any of our emails, or email online@michaelhill.com and request removal from our mailing list.

Can I purchase an extended warranty?

The Michael Hill Professional Care Plan offers you peace of mind protection on your valued purchase. Professional Care plans are available in both three (3) year and lifetime packages.

Visit any Michael Hill store within 30 days of receiving your order to purchase a Professional Care Plan.

How can I provide feedback?

We’d love to hear your feedback about our website, stores, staff and products. You can provide feedback by emailing online@michaelhill.com, or quickly provide feedback by clicking the ‘Give Feedback’ bubble at the bottom right of every page on our website.

What does TW mean?

TW stands for ‘total weight’. When you add up all of the diamonds on a piece of jewelry or in a set, this equals the total weight.

What does carat mean?

A carat is the unit of measurement used to measure the weight of diamonds and other gemstones, as well as the purity gold.

You can read more about diamond carats in our 4C’s article.

When referring to rose, white or yellow gold, the number of carats tells you how much metal is in a particular piece, as a percentage. Pure gold, for example, is designated 24 carat, while 10 carat gold is around 41.6 per cent gold.

At Michael Hill, we make it easy for you to tell whether we are talking about diamond carats or gold carats – carat will always be spelled out when referring to a diamond, while ‘ct’ will be used for gold.

What does it mean when a pearl is ‘cultured’ and ‘freshwater’?

Cultured freshwater pearls are humanity’s work at duplicating what nature first started. A “seed” – typically a round bead made of mother pearl is inserted into the freshwater mollusc. After three years, you have a pearl!

What is a chronograph?

A chronograph is a type of timepiece which combines a stopwatch and a regular watch.

Are your gemstones enhanced?

All of our gemstones are natural unless specifically stated in the product title and product description.

Do you sell Gift Cards?

You can buy Gift Cards at your nearest Michael Hill store. Unfortunately Gift Cards cannot be purchased online.

My Gift Card has expired, can I still redeem it?

Even if your gift card has an expiry date on it, it may still be redeemable in store. Please contact our Customer Service team on free call 1855 364 4455 or email online@michaelhill.com with the card number and the country where it was purchased, and we will be able to advise you.

Can you do engravings?

No, unfortunately we do not offer an engraving service.

Do you offer Layby?

We do offer a layby service in store. Our normal terms require a 25% initial deposit, a non-refundable administration fee ($15) and payment of the balance within three months of the original transaction date. Some products cannot be put on layby so check with your local Michael Hill store.

Do you do repairs?

We offer repair services on Jewelry and Watches purchased from Michael Hill only. Please take the item to your local store and they will be able to provide an estimate and advise approximate timescales for the repair.

 

WISHLISTS

How do I create a Wishlist?

Your Wishlist can be used to create shareable gift suggestions, shopping lists, or just to drop a hint. To get started, create a Michael Hill account and ensure you are signed in. When you see something you like, simply click the 'Add to Wishlist' button on the product page and the item will move to your Wishlist.

How do I add or remove a product?

When you see something you like, click on 'Add to Wishlist' on the product page.

If you'd like to remove an item from your list, simply click ‘Remove’ on that item from your Wishlist page.

How do I share my wishlist?

You can share your wishlist several ways:

  • Simply click the ‘Send to a Friend’ button to send your wishlist to a friend via email.
  • Click ‘Share Wishlist’ button to share your wishlist on Facebook, Twitter or via other social sites.
  • Copy and paste the URL of your wishlist to send to friends any way you choose.
  • Click ‘Make Wishlist Public’ to make your wishlist searchable by others.

How do I purchase from my wishlist?

Shopping from your wishlist is easy:

  • Simply click ‘Add to Bag’ next to the item you wish to purchase.
  • Review items in your bag by clicking the Shopping Bag at the top of the page, then then click the ‘Checkout’ button to complete your order
  • Your friends or family can also purchase items from you wishlist if you’ve shared it.

Are items in my wishlist reserved?

Products in your wishlist are not reserved for you and can sell out at any time. Products labelled ‘Low Stock’ may sell out, so purchase early to avoid disappointment.

 

PRODUCT REVIEWS

How do I see what other people have said about a product?

You can see other’s reviews by visiting any product page. You can also easily see a products star rating by hovering your mouse over any product as you are browsing the site.

How do I submit a review?

To submit a review, ensure you are signed in and then click on ‘My Account’ at the top of the site. Once in your account, click ‘My Reviews’ and you will see a list of purchased products. From here, you can view the product, as well as click ‘Review Now’ to submit your review. If you have already reviewed the product, you can see the star rating you gave it, or click on ‘View my Review’ to check what you said.

What information do I need to provide?

The review process is completely anonymous; all we ask is for you to provide:

  1. Overall rating (out of 5)
  2. Quality (out of 5)
  3. Appearance (out of 5)
  4. Would you recommend this to a friend?
  5. Review summary (a few words to describe your experience with the product)
  6. Your review
  7. Gender

Got any writing tips?

When writing your review, please consider the following guidelines:

  • Keep your review focused on the product
  • Avoid writing about customer service; contact us on free call 1855 364 4455 or email online@michaelhill.com  
  • Refrain from mentioning competitors or the specific price you paid for the product
  • Do not include any personally identifiable information, such as full names
  • All submitted reviews are subject to our Content Guidelines.

When will my review be published?

It usually takes a few days for your story to be moderated and published. On submission you will receive an email confirmation. Once your review has been posted, you will receive a second email confirming that it has been accepted, including a link to your review. If we can’t post your review you’ll also received an email notifying you of this.

Will Michael Hill edit my review?

Content submission will not be edited by Michael Hill, but simply removed if they do not meet our Content Guidelines. This includes submissions that include personal information, such as full names of people who are not public figures, phone numbers, specific physical addresses or email addresses.

How do I edit my review?

Once you have submitted your review you cannot edit it.

 

CHARM BUILDER

What is the Charm Builder?

Building a coordinated charm collection takes planning! With our Charm Builder, you can create your own unique charm bracelet with just a few clicks of your mouse.

Once you have a design you are happy with, you can purchase it there and then, add the charms to your Wishlist to come back later, or print out your design and share it with friends and family so they know exactly what you want.

How do I create my design?

Building your perfect bracelet is as easy as one, two, three!

  1. Choose a bracelet to begin. Captured Moments bracelets are available in 10kt gold, sterling silver, diamond set and leather combinations.
  2. Add some charms and spacers to create your unique look. There are over 500 charms to choose from, so there are countless ways to personalise your bracelet.
  3. Include a safety chain and stoppers to keep your bracelet and charms secure. Stoppers are also great for giving charms with extra special meaning the space they deserve.

To select a bracelet or charms, hover over the one you want and click ‘Add’. Once you have added charms, you can drag them around the bracelet to change the order, or click on each one and select ‘Copy’ to duplicate, or ‘Remove’ to delete it.

You can see the price and charm listing to the right of your bracelet. It will update as you add and remove charms so you know exactly how much your design is going to cost.

I don’t know where to start?

With so many combinations of charms to choose from, it can be hard to know where to start. That’s why we’ve created some premade bracelets using popular charms and colors, to help you start your unique collection.

If you want to create a completely unique look, try these tips as a starting point:

  • Keep to just one or two colors  
  • The eye likes symmetry. Try choosing a charm to centre your bracelet around and add charms in twos – one on either side of the central one.
  • Choose charms to represent special moments in your life. Whether it’s the an occasion, a secret, a milestone, or a personal achievement, there’s a charm to capture it perfectly.

Of course there are no hard and fast rules for creating a Captured Moments collection. If you like it, go with it! The beauty of Captured Moments is that you can keep adding to your bracelet, or changing it, so that it always stays as unique as you are.

Do I get a discount for buying multiple charms?

Some of our suggested bracelets are available at a special price. Adding to this will not affect the price of the original design, but if you choose to remove one or more charms from the suggested design, the price will revert back to retail prices.

You can see the price and charm listing to the right of your bracelet. It will update as you add and remove charms so you know exactly how much your design is going to cost.

If you’re looking for outstanding value for money, try one of our ready-to-wear designs, which can be purchased outside the Charm Builder.

I’ve completed my design, now what?

Now that you’re personalized your design, you have a few options:

  1. Buy your bracelet: You can see the price and charm listing to the right of your bracelet. Underneath, click ‘Add to Bag’ and proceed to the checkout to buy your bracelet.
  2. Print it out: You can print copies of your newly designed bracelet and take it into your nearest store, or give a copy to family and friends.

 

PRIVACY & SECURITY

How secure is my credit card and personal information?

Your security while shopping online with Michael Hill is extremely important to us, and we’ve taken all reasonable measures to make sure your credit card and personal details are kept safe at all times.

All areas of our website that require you to enter your personal information or payment details are secure, using 128 bit SSL encryption.

To check that the page you are viewing is secure, look for a padlock icon to the left of the address bar within your browser.

How do you deal with my personal information?

We want your online and instore experience to be enjoyable and we take care to respect your privacy when you visit our stores and our web site. We do this gladly because we know that if you have a good experience with us, you will want to visit our website and our stores again, and maybe even tell your friends about us.

At Michael Hill Jewellers, we are bound by the Privacy Act 1988 (Cth) and the National Privacy Principles, which govern the way private sector organizations collect, use, keep secure and disclose personal information. This privacy policy applies to personal information collected by us. It includes information on how Michael Hill Jewellers collects, uses, discloses and keeps secure, individuals' Personal Information. It also covers how Michael Hill Jewellers makes the Personal Information it holds available for access to and correction by the individual.

Generally, we use the information we collect about you for two purposes: to facilitate your order and to create a better, more personalized experience for you. You can view full details on our privacy policy.

Privacy Policy

1. Definitions

  • 1.1 Welcome to the Michael Hill website. Because your privacy is very important to us, Michael Hill wants you to understand our practices with regard to collecting and using your information both online and offline and the steps Michael Hill takes to safeguard it. This statement applies to Personally Identifiable Information collected from Michael Hill's customers. When this Privacy Policy uses the term "Personally Identifiable Information" it refers to information that lets Michael Hill know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. Whenever Michael Hill does so, Michael Hill will attempt to provide a link to this Policy so that you can confirm how this information will be used. With this information, Michael Hill can better provide you with personalized services.
  • 1.2 "Non Personally Identifiable Information" refers to information that does not identify a specific individual by itself or in combination with other information. Michael Hill may gather certain information about you such as age, date of birth, gender, as well as consumer purchasing information based on the pages you visit on this website. This information may be compiled and analyzed on both a personal and an aggregated basis. This information may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses for users to communicate on the Internet and browse.

2. Information Michael Hill Collects

Personally Identifiable Information Michael Hill may collect personally Identifiable Information when you inquire about its services:
  • (a) Request product information;
  • (b) Enter a contest or sweepstakes;
  • (c) Participate in a marketing survey, promotion or event either online or offline;
  • (d) Correspond with Michael Hill; or
  • (e) Otherwise volunteer information.
  • 3. Use of Data Michael Hill Collects

    • 3.1 Personally Identifiable Information. Michael Hill always wants to provide you with the best possible browsing experience. In order to do this, Michael Hill uses your Personally Identifiable Information to allow it to:
      • (a) Provide the information you request;
      • (b) Send you catalogs or promotional offers Michael Hill believes will be of interest to you;
      • (c) Identify your product and service preferences;
      • (d) Customize our communications to you;
      • (e) Provide information concerning product recalls or products you have purchased; and
      • (f) Improve our merchandise selection and customer service.
      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters, promotions or non-transactional related emails are included in every email.
    • 3.2 Non-Personally Identifiable Information:
      • (a) Michael Hill uses the Non-Personally Identifiable Information that Michael Hill collects from its customers and other visitors in a manner that does not personally identify any individual. Michael Hill uses Non-Personally Identifiable Information to make its website more interesting and useful to you. Michael Hill also tracks the pages or documents accessed within its website. This information is collected for systems administration and for analyzing and improving the value of the material available on the Michael Hill website. This Non-Personally Identifiable Information is used to help Michael Hill's advertisers or Michael Hill's site design team create advertisements our guests might like.
      • (b) Cookies: Like many other commercial sites, our website utilizes standard technologies called "cookies" to collect information about how the website is used. A cookie is a small data text file, that a website stores on your computer's hard drive (if your web browser permits) that can later be retrieved to identify you to Michael Hill. Cookies are designed to help a website recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer's password, personalize home pages or identify which parts of a site have been visited. For instance, cookies allow us to prepopulate (or fill in) an email field with your email address if you revisit one of our website and request information. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address.
      • (c) When you click through to the Michael Hill website from a promotional email, its third-party advertising service partner may send a cookie to your hard drive recording your IP address and other related information.

    4. Information Michael Hill Shares with Others

    • 4.1 Contractors
      • (a) Michael Hill contracts with other companies (shippers, electronic direct marketing companies, sweepstakes promoters, website developers) to provide certain services to Michael Hill to fulfill information requests, provide sweepstakes and create its website. In some instances, these contractors may have access to Personally Identifiable Information but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Michael Hill.
      • (b) These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Michael Hill.
    • 4.2 Third Parties
      • (a) From time to time, Michael Hill makes its postal mailing list (names and postal addresses only) available to carefully screened companies whose products Michael Hill believes will be of interest to you. If you prefer that Michael Hill not share any information with these companies, please contact the address shown above.
      • (b) Your email address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Michael Hill business.)

    5. Disclosure Exceptions

    Notwithstanding the above policies, Michael Hill reserves the right to disclose your personal information to appropriate third parties if Michael Hill is required to do so by law or Michael Hill believes that such action is necessary:
    • (a) To comply with legal process such as a search warrant, subpoena or court order;
    • (b) To protect the company's rights and property;
    • (c) To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
    • (d) To protect against misuse or unauthorized use of the Michael Hill website; or
    • (e) During emergencies, such as when Michael Hill believes someone's physical safety is at risk.

    6. Your Choices

    • 6.1 Michael Hill offers choices about the types of information you receive from it. If you prefer not to receive product information or other communications from Michael Hill or if you prefer to receive them less frequently, please contact the address shown above.
    • 6.2 Please be sure to provide your exact name and address, or the mailing label from your catalog, so that Michael Hill can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Michel Hill again and Michael Hill will make every effort to correct the situation.

    7. Use of Email

    Michael Hill will send you promotional email only if you have agreed to receive it. Instructions on how to unsubscribe are included in each edition of the newsletter. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing are included in every email containing promotional material.

    8. Links to Other website

    Occasionally Michael Hill provides links on its website to other sites Michael Hill thinks you will enjoy. These sites operate independently of Michael Hill and have established their own privacy and security policies. Michael Hill does not have any control over the privacy practices of these sites. For the best online experience, Michael Hill strongly encourages you to review these policies at any site you visit.

    9. Security

    It is Michael Hill's intent to protect against the loss, misuse, or alteration of information that it has collected from you. Michael Hill employs reasonable security measures to protect the security of the information you submit to us. Michael Hill limits the information Michael Hill provides to outside companies with whom Michael Hill contracts to only what they need to carry out their responsibilities.

    10. Privacy of Children on the Michael Hill Website

    The Children's Online Privacy Protection Act imposes certain requirements on websites directed toward children under 13 that collect information on those children, or on websites that know they are collecting Personally Identifiable Information from children under the age of 13. Michael Hill wants to let you know that it currently is its policy not to collect Personally Identifiable Information from any person under 13 because children are not permitted to use this website, and Michael Hill requests that children under the age of 13 not submit any Personally Identifiable Information to us through the website. If Michael Hill learns that it has inadvertently gathered Personally Identifiable Information from children under 13, it will promptly erase such information from its records.

    11. Policy Changes

    If Michael Hill makes changes to any terms or conditions of the Policy, the changes will be posted on this portion of the website so that you will always know what information Michael Hill gathers, how Michael Hill might use that information, to whom Michael Hill may disclose it and what choices you have. Please be sure to check this page before proceeding to use the Michael Hill website.

    12. Questions or Comments

    Michael Hill welcomes any and all questions and feedback. For privacy-related issues, please contact:

    Michael Hill LLC
    Customer Service
    7 Smallwood Place
    Murarrie, QLD, Australia, 4172
    Telephone No.: 1855 364 4455
    Email: online@michaelhill.com

Security Policy

At Michael Hill, we know that keeping your credit card information secure is important to you. That makes it very important to us. We use Secure Socket Layer (SSL) 128bit encryption technology to protect your online information.

How do we make sure information is secure?
We use the latest encryption technology (Secure Sockets Layer, or SSL) to secure your personal information. The information you provide when you place an order is encrypted (or coded) using a secure server for maximum security. This coding makes it extremely difficult for anyone to reach your information as it moves through our ordering system.

Certain browsers will not allow communication through secure servers. If this is the case, you won't be able to place an order online. If you have any problems placing an order online please print your shopping page and place your order by phone at 800 555 1212. Please note that calls to 800 555 1212 that are not made from a UK landline may be subject to a charge.

To check the security of your computer, look at the lower left-hand corner of your browser window if you are using Netscape, or the lower right-hand corner of your browser window if you are using Internet Explorer. If you see an unbroken key or a closed lock, then the encryption technology is active and the server is secure. You can also check by looking at the URL line of your browser; when you access a secure server, the initial characters of the site address will be "https."

What if you link to another site?
Our website may provide links to other websites that are not under our control. Neither we nor the third party service providers who manage our website are responsible for these linked websites, their content or for the actions of the providers of such sites. We recommend that you review the privacy and security policies and terms of use for any websites you use.

Do I have to turn the security feature on when I want to shop?
The security features are automatic, and always on. You don't have to do anything but shop. Clicking "Checkout" on any page is all it takes to get started in our secure checkout process.

How do I know if I'm connected when I start ordering?
Once you've clicked the "Continue Checkout" button, your browser looks for a digital certificate to confirm that it's communicating with our web-site. Once a positive ID is made, your order will continue securely.

Are all the pages on your web-site secure?
Most of the pages on our website provide information about Michael Hill and our products. We make this information available freely and there's no reason for these pages to be "secure." The pages that we make secure are the ones on which you actually make the purchase, such as when managing your account, checking your order status, or within the "Checkout" area. For example, the entire checkout process, from introduction to final confirmation, is completely secure.

Is my information secure when it's transmitted across the Internet?
All of your information is encrypted before it's transmitted across the Internet, then decoded only after it arrives at our secure servers.

Consent
We take the privacy rights of users of this Site very seriously and this Privacy Policy explains to You how certain information about You may be processed.

Privacy & Security

How secure is my credit card and personal information?

Your security while shopping online with Michael Hill is extremely important to us, and we’ve taken all reasonable measures to make sure your credit card and personal details are kept safe at all times.

All areas of our website that require you to enter your personal information or payment details are secure, using 128 bit SSL encryption.

To check that the page you are viewing is secure, look for a padlock icon to the left of the address bar within your browser.

 

How do you deal with my personal information?

We want your online and instore experience to be enjoyable and we take care to respect your privacy when you visit our stores and our web site. We do this gladly because we know that if you have a good experience with us, you will want to visit our web site and our stores again... and maybe even tell your friends about us.

At Michael Hill Jewellers, we are bound by the Privacy Act 1988 (Cth) and the National Privacy Principles, which govern the way private sector organizations collect, use, keep secure and disclose personal information. This privacy policy applies to personal information collected by us. It includes information on how Michael Hill Jewellers collects, uses, discloses and keeps secure, individuals' Personal Information. It also covers how Michael Hill Jewellers makes the Personal Information it holds available for access to and correction by the individual.

Generally, we use the information we collect about you for two purposes: to facilitate your order and to create a better, more personalized experience for you. You can view full details on our privacy policy.

TERMS & CONDITIONS

These terms and conditions apply to the use of this website, including the purchase of goods and/or services over this website. In using this website for these or any other purposes, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website.

1. Ownership

This website, and each of its components, is the copyrighted property of Michael Hill LLC ("Michael Hill") and its various third-party providers and distributors. Portions of the content found on this website may be owned by third-party providers and distributors and is the copyrighted work of the respective third-party providers. None of the content or data found on this website may be reproduced, republished, distributed, sold, transferred, or modified without the express written permission of Michael Hill and its third-party providers and distributors. In addition, the trademarks, logos and service marks displayed on this website (collectively, the "Trademarks") are registered and common law trademarks of Michael Hill, its affiliates, and various third parties. Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trademarks without the written permission of Michael Hill or such other party that may own the Trademark.

2. Use of Site

  • 2.1 You may only use this website to browse the content or make inquiries to Michael Hill and not for any other purposes. This site and the content provided in this website may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of Michael Hill, except that you may download, display and print one copy of the materials presented on this website on a single computer for your personal, non-commercial use only.
  • 2.2 "Deep-linking," "embedding" or using analogous technology is strictly prohibited unless specifically authorized in writing. Unauthorized use of this website and the materials contained on this website may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, and any other proprietary notices, contained in the materials. The use of such materials on any other website or in any environment of networked computers is prohibited. You are prohibited from posting to or transmitting from this website any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.
  • 2.3 The links from this website to any other websites are provided for your information and convenience only. Michael Hill does not assume any responsibility or liability with respect to any website linked from this website (or any website linking to this website), including its content and operation. Michael Hill does not review or monitor such links. A link from this website to another website (or a link from another website to this website) does not constitute a referral, endorsement, approval, advertising, offer or solicitation with respect to such website, its contents, or any products or services advertised or distributed through that website. While this website may contain "links" to other sites, Michael Hill is not responsible for the content or the privacy practices employed by other sites.
  • 2.4 You will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of this website, and that you will not take any action that imposes an unreasonable or disproportionately large load on the Michael Hill infrastructure. In addition, you will not use any robot, spider, other automatic device, or manual process to monitor or copy the Michael Hill web pages or the content contained herein, without the prior express consent from an authorized officer of Michael Hill (such consent is deemed given for standard search engine technology employed by Internet search web sites to direct Internet users to this site).

3. Privacy Policy

You represent that you have read the Michael Hill Privacy Policy http://www.michaelhill.com/customer-service-privacy-security/privacy-policy.html, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable. You consent to the use of any information submitted to Michael Hill by Michael Hill and its third-party providers and distributors in accordance with the terms of and for the purposes set forth in the Michael Hill Privacy Policy.

4. Age and Responsibility

You represent that you are of sufficient legal age to use this website and to create binding legal obligations for any liability you may incur as a result of the use of this website. You understand that you are financially responsible for all uses of this website by you and those using your login information.

5. Passwords

This website may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to certain portions of this site ("access codes"). Michael Hill may prohibit the use of such access codes on your behalf by third parties where Michael Hill determines that such use interferes with the operation of the website or results in activities that are detrimental to us. In addition, you are responsible for any activities conducted using access codes assigned to you.

6. Limited Warranty

  • 6.1 Michael Hill offers a minimum twelve-month limited warranty from the date of purchase against defects in material and/or workmanship on all of the products its sells.
  • 6.2 Michael Hill offers a lifetime limited warranty from the date of purchase against defects in material and/or workmanship on all diamond jewelry (including diamond and colored stone jewelry) with a minimum retail price (listed price and excluding tax, shipping and other costs) of US$999 and with the exception of watches and silver jewelry, provided that the diamond jewelry is inspected at any one of Michael Hill's stores at least once every twelve months and that the inspection has been verified in writing in the space allowed on the guarantee ("Certificate of Purchase"). This lifetime warranty does not cover any further rhodium plating for gold jewelry.
  • 6.3 Michael Hill branded watches have a three-year limited warranty and lifetime limited battery replacement, provided that the International Guarantee Booklet is presented to a Michael Hill store before the work under this guarantee can be started. To the extent permitted by relevant consumer protection legislation this three-year limited guarantee does not cover:
    • (a) pressure tests in water proof watches after battery replacement;
    • (b) adjustment to links, bracelets or straps (including refurbishment of any adjustment damage);
    • (c) further rhodium plating; and
    • (d) repairs or refurbishment of shop soiled or shop distressed stock or repairs necessary due to misuse or normal wear and tear and any repairs made by unauthorized service centers.
  • 6.4 Fees will be imposed on any repair/service not covered by this three-year guarantee or where the guarantee has expired.
  • 6.5 Michael Hill will, at its sole option, repair or replace a defective product or provide a refund of the purchase price.
  • 6.6 Repair, replacement, or refund as set forth above, are without prejudice to your rights at law, including: relevant consumer protection legislation; and the exclusive remedies under the twelve-month limited warranty, three-year watch limited warranty and the lifetime diamond limited warranty.
  • 6.7 The twelve-month limited warranty, the three-year watch limited warranty and the lifetime diamond limited warranty, each exclude, to the extent permitted in the legislation, damage due to ordinary wear and tear, misuse, accident, abuse, alteration, substitution, improper repair or warranty service performed by someone other than Michael Hill or its authorized repairers, theft, disappearance, loss (including lost stones) and/or any other type of use causing deterioration. Loose diamond stones supplied by Michael Hill and assembled by someone other than Michael Hill or its authorized agents can be damaged during jewelry assembly. Such damage will not be covered by the twelve-month limited warranty, the three-year watch limited warranty and/or the lifetime diamond jewelry warranty, and Michael Hill will not be liable for any such damage.
  • 6.8 Michael Hill reserves the sole right to judge whether or not the jewelry has been subject to ordinary wear and tear, misuse, abuse, alteration, substitution, improper repair or warranty service performed by someone other than Michael Hill (or its authorized repairers), theft, disappearance, loss (including lost stones) or any other type of use causing deterioration. If, in Michael Hill's sole discretion, the jewelry shows signs of any of the foregoing, the twelve-month limited warranty; three-year watch limited warranty; and/or the lifetime diamond limited warranty will be entirely void.
  • 6.9 To obtain any limited warranty service, the customer must bring with them their original Certificate of Purchase. This Certificate of Purchase must be fully completed and signed on behalf of us by an authorized person at the time of purchase. If this Certificate of Purchase has been altered in any fashion, the warranty is void to the full extent permitted by law.
  • 6.10 White gold jewelry is rhodium plated to enhance its appearance. This plating is not permanent and will require further plating to maintain the enhanced appearance. The twelve-month limited warranty, three-year watch limited warranty and/or the lifetime diamond warranty do not cover any further rhodium plating.
  • 6.11 When a product is returned for repair under the original guarantee term, only the remaining term of the original guarantee will continue to apply (e.g. if a product is purchased under the twelve-month limited guarantee and returned for repair after eleven months from the date of purchase, once the repaired product is handed back to the customer, the remaining guarantee term will be only one month and any other repairs after this term will be outside the original guarantee period and will be charged accordingly).

7. Exclusion of Warranty

  • 7.1 EXCEPT AS PROVIDED ABOVE, MICHAEL HILL AND ANY THIRD-PARTY PROVIDERS AND DISTRIBUTORS MAKE NO WARRANTY OF ANY KIND REGARDING THIS SITE OR ANY MATERIALS PROVIDED ON OR THROUGH THIS SITE, ALL OF WHICH ARE PROVIDED ON AN "AS IS" BASIS. MICHAEL HILL AND ANY THIRD-PARTY PROVIDERS DO NOT WARRANT THAT THIS WEBSITE WILL BE FREE OF DEFECTS, VIRUS OR OTHER HARMFUL ITEMS. MICHAEL HILL WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSS THAT MAY RESULT FROM HACKING OR OTHER INFILTRATION OF THIS WEBSITE OR THE MICHAEL HILL COMPUTER SYSTEM. THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY OF THE CONTENT OR DATA FOUND ON THIS SITE AND SUCH PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF USE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE.
  • 7.2 Although Michael Hill strives to provide on this website the latest developments relating to its products and services, and other information about its company and its affiliates, Michael Hill does not warrant the accuracy, effectiveness and suitability of any information contained in this website. Each person assumes full responsibility and all risks arising from use of this website or from the passage of data across the Internet which is not secure and which is subject to impairments of service and delays. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Michael Hill may make additions, deletions, or modifications to the Information at any time without any prior notification.

8. Limitation of Liability

MICHAEL HILL ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS WEBSITE OR YOUR DOWNLOADING OF ANY MATERIALS, SOFTWARE, DATA, TEXT, IMAGES, VIDEO, AUDIO OR OTHER MATERIAL FROM THIS WEBSITE. IN NO EVENT SHALL MICHAEL HILL OR ANY THIRD-PARTY PROVIDERS OR DISTRIBUTORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (i) ANY USE OF THIS WEBSITE OR CONTENT FOUND HEREIN, (ii) ANY FAILURE OR DELAY, OR (iii) THE PERFORMANCE OR NON PERFORMANCE BY MICHAEL HILL OR ANY THIRD-PARTY PROVIDERS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY.

9. Indemnification

You shall defend and indemnify Michael Hill, its affiliates and any third-party providers and their officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by third parties as a result of your use of this website.

10. Specials, Promotions and Sweepstakes/Contests

Please read the official rules that accompany each special offer, coupon, discount, contest and sweepstakes that Michael Hill may offer or conduct.

11. Submissions

  • 11.1 "Submissions" means all comments, feedback, suggestions, photos, e-mail and similar information or materials that you submit to Michael Hill regarding the products or services of Michael Hill. Submissions will not be confidential and will become the property of Michael Hill upon submission to Michael Hill. By providing any Submissions, you have assigned to Michael Hill, at no charge, all worldwide rights, title and interest in copyrights and other intellectual property rights to the Submissions. You represent and warrant that any Submission you provide to Michael Hill will be complete and accurate. You acknowledge that you are responsible for the Submissions that you provide, and that you, not Michael Hill, have full responsibility for the Submissions, including their legality, reliability, appropriateness, originality and copyright. Michael Hill does not prescreen or monitor any Submissions as a matter of policy.
  • 11.2 Except as expressly stated and agreed upon in advance by Michael Hill, no confidential relationship shall be established in the event that any user of this website should make any oral, written or electronic communication to Michael Hill (such as feedback, questions, comments, suggestions, ideas, etc.). If any Michael Hill website requires or requests that such information be provided, and that such information contains personal identifying information (e.g., name, address, phone number), Michael Hill shall obtain, use and maintain it in a manner consistent with the Michael Hill Privacy Policy http://www.michaelhill.com/customer-service-privacy-security/privacy-policy.html. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Michael Hill shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Michael Hill is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights.

12. Photographs and Colors

Although all reasonable care is taken to ensure that photographs reflect as accurately as possible the actual size of products, you acknowledge that due to the inherent difficulties with photographing items of jewelry, some products may appear larger or smaller than their actual size when represented in this web site. Michael Hill attempts to display the colors of its products as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor and other factors and Michael Hill cannot guarantee that the display of any color through your computer will be accurate.

13. Securities Issues

The parent of Michael Hill is traded on the public stock exchange in New Zealand. This website and the information contained or referred to herein does not constitute an offer or a solicitation of an offer for the purchase or sale of any securities. This website may contain information and press releases about and by Michael Hill. While information prepared by Michael Hill was believed to be accurate as of the date so prepared, Michael Hill disclaims any duty or obligation to update such information or to verify the accuracy of information prepared by others and Michael Hill disclaims any relationship between statements contained on this website and forward-looking statements under the securities laws, rules and regulations of New Zealand.

14. Governing law

This Agreement and its performance shall be governed by the laws of the State of Illinois, United States of America, without regard to its conflict of laws provisions. You consent and submit to the exclusive jurisdiction of the state and federal courts located in the State of Illinois, United States of America, in all questions and controversies arising out of your use of this website and this Agreement.

15. Assignment

You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.

16. Modification

Michael Hill may at any time modify these terms of use and your continued use of this website will be conditioned upon the terms of use in force at the time of your use.

17. Additional Terms

  • 17.1 Michael Hill may from time to time offer discounts and promotions in respect of its goods and services. The specific terms and conditions of those discounts and promotions will be located on a specific location on the website; however, these terms and conditions apply to those discounts and promotions in addition to any specific terms and conditions. The provision of any such offers may be removed at any time in its complete discretion.
  • 17.2 Responsibility for the content of advertisements appearing on this website (including hyperlinks to advertisers' own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers' products and each advertiser is solely responsible for any representations made in connection with its advertisement.
  • 17.3 Additional terms of use may apply to uses of portions of this website, and you agree to abide by such other terms of use.

18. Relationships

Your use of this website is independent of Michael Hill and not as an employee, agent, partner, or joint venturer with Michael Hill for any purpose.

19. Severability

These terms of use shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

20. Headings

The heading used in these Terms of Use are included by convenience only and will not limit or otherwise affect these Terms of Use.

21. Digital Millennium Copyright Act Agent

Michael Hill respects the intellectual property rights of others, and requires that the people who use the website do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to the Copyright Agent named below:
  • (a) Your address, telephone number, and email address;
  • (b) A description of the copyrighted work that you claim has been infringed;
  • (c) A description of where the alleged infringing material is located;
  • (d) A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law;
  • (e) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
  • (f) A statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.
Webmaster:

Michael Hill LLC
7 Smallwood Place
Murarrie, QLD, Australia, 4172
Telephone No.: 1855 364 4455
Facsimile No.: +617 3911 1312
Email: online@michaelhill.com


22. Entire Agreement

These terms of use, together with those incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this website.

23. How to Contact Michael Hill

If you have any comments or questions, please do not hesitate to contact online@michaelhill.com, the phone number above or write Michael Hill at the address provided.
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My Account

PHONE
For all customer enquiries
1855 364 4455
For Michael Hill Finance queries
1800 209 8546
EMAIL
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